Visit our foundation to give a gift.
View Locations Near Me
Main Campus – Hartford
Connecticut Children’s – Waterbury
Urgent Care – Farmington
Specialty Care Center – Danbury
Connecticut Children’s Surgery Center at Farmington
Specialty Care Center – Fairfield
Search All Locations
Find a doctor
Find A Doctor
Request an Appointment
Amenities and Services
Who’s Who on Care Team
Getting Ready for Surgery
What to Expect—Picture Stories
Pay a Bill
Understanding the Different Fees
Pricing Transparency and Estimates
United Technologies Family Resource Center
Family Advisory Council
Legal Advocacy: Benefits, Education, Housing
Electronic Health Records
Share Your Story
Pay a Bill
Login to MyChart
Clinical Support Services Referrals
About the Network
Join the Network
Graduate Medical Education
Continuing Medical Education
MOC/Practice Quality Improvement
Educating Practices in the Community (EPIC)
Learning & Performance
Meet our Physician Relations Team
Request Medical Records
Join our Referring Provider Advisory Board
View our Physician Callback Standards
Read & Subscribe to Medical News
Register for Email Updates
Update Your Practice Information
Refer a Patient
Find and Print Health Info
Health Information For Parents
When your child is sick or injured, it’s natural to want to head straight for the emergency room (ER). You know that you can get care, regardless of the time, day, or severity of your child’s injury.
In some cases, it is a true medical emergency and the ER (also called the emergency department, or ED) is the right place to get care.
In other cases, the illness or injury can be handled at an urgent care clinic or whenever your child’s doctor can see you.
When the ER is the right place to go, it’s important to know what to expect once you get there.
In some situations, you should dial 911 to get an ambulance instead of taking your child to the ER yourself. Call 911 if:
Talk with your doctor about what to do — and which ER to go to — before you’re in a situation where you might need to visit one. Your doctor may direct you to an ER that’s close to you or one in a hospital where he or she regularly sees patients.
Should your child go to an ER at a children’s hospital? Because they’re dedicated to caring for kids, children’s hospitals probably have the most pediatric staff, specialists, and facilities. So if it’s an emergency and a children’s hospital is conveniently located, consider going there.
Otherwise, the community hospital nearest you will provide the medical care needed. If for any reason the hospital isn’t equipped to treat your child’s specific condition, the doctors there will arrange a transfer to a facility that is.
When you go to the ER, it’s important to know the details of your child’s current problem including:
If you go to the ER because your child has ingested a particular medicine or household product, bring the container of whatever was ingested. That will help the doctors understand what kind of treatment is needed. If your child swallowed an object, bring an example of that object, if possible.
It’s also important to know your child’s medical history — allergies, past illnesses, injuries, surgeries, immunization history, or chronic conditions. Consider writing it down so it’s handy during the chaos of an emergency. And keeping a written record readily available at home will let anyone caring for your child — such as a babysitter or grandparent — provide it should your child be taken to the ER.
To prepare a
You should know the name and number of your child’s primary care provider. And it’s good to know the name and number of the pharmacy where you usually get your prescriptions filled.
At any ER, except in the most serious emergencies, be prepared to wait. If you have time before you go to the ER, consider bringing something to do while you wait, such as a book, magazines, or bills to pay. You also may want to bring pen and paper to write down any questions you have for the doctor. If your child is not too ill, bring things for him or her to do as well, such as crayons, books, toys, and comforting objects, like stuffed animals.
If you think there’s a chance that your child might have to be admitted to the hospital, you may want to grab a change of clothes and toothbrushes for you and your child.
Most ERs have some translation services or someone who can help translate. If you do not speak English fluently, consider bringing along a family member or friend who can help you translate.
There’s no way to predict how long you’ll have to wait to be seen at the ER. If your child has a severe medical problem, be assured that the doctors will provide whatever attention is needed right away.
Because doctors attend to the most severe injuries and illnesses first, there’s a good chance that if you are there with a minor injury, you’ll have to wait longer. Even if the waiting room is empty, you still may have to wait if the exam rooms are filled or many doctors and nurses are attending to a particularly serious case.
If your child’s condition becomes worse while you are waiting to see a doctor, tell the medical staff.
Before offering any food or drink to your child, make sure to ask the medical staff if it is OK. In some situations, your doctor would prefer your child has nothing to eat or drink.
While you wait, there’s a chance that you — and your child — may see some very sick and injured people come into the ER. The sights and sounds of those who are seriously hurt or sick can be frightening. So assure your child that the ER is the best place for the hurt people to be and that this is where the doctors can help them feel better. You might even give an example of a time when someone you know was injured and, as scary as it was at the time, all was fine after the doctor’s care.
Soon after arriving at the ER, your child probably will be seen by a nurse, who will ask about symptoms, check vital signs, and make a quick assessment. This evaluation, also called triage, will prioritize your child’s medical needs based on the severity of his or her condition.
You’ll also go through a registration process where you’ll be asked to sign consent for treatment forms. And if you have health insurance, be sure to have your member card with you.
When you’re in the ER, try to write down important information that you hear, such as:
If your child is discharged, make sure you understand the home care instructions and ask questions if you don’t.
A specialist might not be on-site if you go to the ER on the weekend or at night, but if needed, one will be called in. If surgery is needed, a surgeon will be contacted.
Some hospitals have child life specialists. They can help children cope with the stress of being in the ER, help prepare them for procedures, and give them non-pharmacological pain management techniques even at very young ages.
In many cases, the doctor who treats your child in the ER will contact your primary care doctor afterward. If your child is admitted to the hospital, the emergency room doctor will let your doctor know.
Some ERs provide written or computer-generated documentation of the visit and others dictate and fax the report to the primary care doctor. Carry a copy of the papers you receive when your child is discharged to share with your doctor.
You can be a big help when someone is hurt or in danger. How? By dialing 911. Find out more in this article for kids.
In a medical emergency, kids can be heroes just by calling for help. Find out more in this article for kids.
CPR saves lives. Find out how it works.
Should you head to the ER when your child is hurt or ill? What about an urgent care center? Different problems need different levels of care, and you have many options.
In an emergency, it’s hard to think clearly about your kids’ health information. Here’s what important medical information you should have handy, just in case.
In an emergency, health care professionals will have many questions about a patient’s medical history. It’s easy to compile this information now, and it could save critical minutes later.
Every parent should know how and when to administer CPR. Done correctly, CPR can save a child’s life by restoring breathing and circulation until medical personnel arrive.
Whether it’s a medical emergency or minor injury, we’ve got the first-aid info you need.
You can treat many minor eye irritations by flushing the eye, but more serious injuries require medical attention.
Boo-boos, bug bites, and broken bones – oh my! Here’s your one-stop shop for everything you need to know about how to keep kids safe.
Being prepared for an allergy emergency will help you, your child, and other caregivers respond in the event of a serious reaction.
Knowing what to expect with surgery before you get to the hospital can make you less anxious about your surgical experience – and less stress helps a person recover faster.
Scheduled for a hospital stay? Knowing what to expect can make it a little easier.
Note: All information is for educational purposes only. For specific medical advice, diagnoses, and treatment, consult your doctor.
© 1995-2020 KidsHealth®. All rights reserved.
Images provided by The Nemours Foundation, iStock, Getty Images, Veer, Shutterstock, and Clipart.com.