Connecticut Children’s Medical Center Foundation was notified by data management company Blackbaud of a ransomware attack that occurred in May 2020. Blackbaud is a leading provider of services to nonprofits, including hospitals, around the world.  The attack on Blackbaud, which has impacted more than 25,000 organizations worldwide, affected a database containing information about some of our donor families. We learned of this attack on July 16, 2020.

The compromised database did not contain credit card information, Social Security numbers, or detailed medical record information. It did contain such personal information as donor name, contact information, birthday, and limited amounts of protected health information concerning the donor or the donor’s relatives.

Blackbaud paid a ransom to the attacker and obtained confirmation that the compromised information was destroyed. As a result, we do not believe that any information has been misused due to this incident – but Blackbaud has assured us they are taking ongoing steps to monitor the dark web as an extra precaution, and enhancing their safeguards to guard against future attacks.

In addition to this public notice, all of our impacted donors will be contacted directly.

We sincerely apologize for any inconvenience or concern this situation may cause. Connecticut Children’s remains committed to maintaining the privacy and security of the information entrusted to us, and will continue to take the needed steps to protect it.

Please contact 1.833.612.2262 if you have any questions or concerns.

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