Visit our foundation to give a gift.
View Locations Near Me
Main Campus – Hartford
Connecticut Children’s – Waterbury
Specialty Care Center – Danbury
Connecticut Children’s Surgery Center at Farmington
Specialty Care Center – Fairfield
Search All Locations
Find a doctor
Find A Doctor
Request an Appointment
Amenities and Services
Who’s Who on Care Team
Getting Ready for Surgery
What to Expect—Picture Stories
Understanding the Different Fees
Estimate of Financial Liability
Pay a Bill
United Technologies Family Resource Center
Family Advisory Council
Electronic Health Records
Share Your Story
Pay a Bill
Login to MyChart
Clinical Support Services Referrals
About the Network
Join the Network
Graduate Medical Education
Continuing Medical Education
MOC/Practice Quality Improvement
Educating Practices in the Community (EPIC)
Learning & Performance
Shared Expectations for Communication
Meet our Physician Relations Team
Request Medical Records
Join our Referring Provider Advisory Board
View our Physician Callback Standards
Read & Subscribe to Medical News
Register for Email Updates
Update Your Practice Information
Refer a Patient
Find and Print Health Info
Teresa Riccio, Communications Specialist
860) 837-6375; email@example.com
HARTFORD, Conn – Connecticut Children’s is pleased to announce it has been named a 2016 Success Story Award® winner by Press Ganey. The Success Story Award recognizes outstanding health care organizations with compelling stories of innovation and leadership that have measurably improved patient experience, clinical quality or caregiver engagement.
“We are proud to partner with Connecticut Children’s Medical Center,” said Patrick T. Ryan, CEO of Press Ganey. “Their visionary leadership has measurably improved the patient experience, positively impacting their patients and advancing the quality and delivery of care throughout the community.”
The Press Ganey Success Story Award is a highly regarded symbol of achievement in the health care industry. Connecticut Children’s is one of only fifteen organizations to receive this honor in 2016.
Connecticut Children’s organizational commitment to service inspired the creation of the Connecticut Children’s Patient and Family Experience Committee, which aims to improve the patient experience through survey comment transparency. The committee uses survey comments of their families to reinforce service behaviors and recognition throughout the organization.
According to Dr. James E. Shmerling, President and Chief Executive Officer of Connecticut Children’s Medical Center, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.
“The Press Ganey Success Story Award is a true testament to Connecticut Children’s focus on family centered care.” said Dr. James E. Shmerling. “This award would not be possible without our employees and providers, who dedicate each and every day to ensuring a high quality experience for all patients and families.”
About Connecticut Children’s Medical Center
Connecticut Children’s Medical Center is a nationally recognized, 187-bed not-for-profit children’s hospital serving as the primary teaching hospital for UConn School of Medicine. Connecticut Children’s is the only free-standing children’s hospital in Connecticut that offers comprehensive, world-class health care to children; pediatric services are available at Connecticut Children’s Medical Center in Hartford and at Saint Mary’s Hospital in Waterbury, with neonatal intensive care units at Hartford Hospital and UConn Health, along with a state-of-the-art ambulatory surgery center, five specialty care centers and 11 other locations across the state. Connecticut Children’s has a medical staff of nearly 1,100 practicing in more than 20 specialties.
Connect with Connecticut Children’s on Facebook, Twitter, Instagram, Pinterest and YouTube. For more information, please visit www.connecticutchildrens.org.
About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit www.pressganey.com.
Sign up to receive the latest news and blog posts from Connecticut Children’s via email!