About the Press Ganey Survey

Connecticut Children’s partners with an independent patient satisfaction company, Press Ganey, to ensure we are holding ourselves to the highest standards.

Who receives the survey?

Patients receive a survey shortly after their visit or hospital stay. Connecticut Children’s uses this feedback to understand patient needs and improve every aspect of the patient experience.

Do we post all comments?

We are committed to posting positive and negative feedback. However, we do not post comments that are libelous, slanderous, profane or those that risk the privacy of our patients.

What questions do we ask?

Sample of Survey:
press ganey survey questions example

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