Quality of Care Resources The Joint Commission The Joint Commission, an independent, not-for-profit organization, accredits and certifies more than 15,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Connecticut Children’s has been accredited by the Joint Commission since opening its doors in 1996, and has maintained its certification by adhering to a strict set of standards. We have teams that inspect all areas of the hospital to make sure each area is following these standards. Twice a month, trained teams conduct a survey just like the Joint Commission’s to help us to improve and always be ready. Patient and Family Bill of Rights and Responsibilities Connecticut Children’s is committed to delivering quality medical care to pediatric patients and to making their stay as pleasant as possible. We encourage patients and their families to speak openly with their health care team, take part in treatment choices, and promote their own safety by being well informed and involved in their care. Please read our Patient and Family Bill of Rights and Responsibility (in English and Spanish) to learn more. CMS Quality of Care Center The Centers for Medicare & Medicaid Services (CMS) is the agency within the U.S. Department of Health & Human Services (HHS) that administers Medicare and Medicaid programs. The Quality of Care Center provides information about various CMS quality initiatives.