Scheduling a specialty appointment? If your insurance requires a referral to be seen by a specialist, please ask your referring physician to submit one to your insurance as soon as possible. Otherwise, we would have to reschedule your appointment or bill you directly if one is not on file.
Scheduling a therapy appointment? An order from a treating physician, nurse practitioner or physician assistant is required to be seen for Physical Therapy, Occupational Therapy, Sports Therapy, and Radiology. If you do not have one, please reach out to you/your child’s provider to have that faxed to us at 860-837-9898 before scheduling this appointment. Otherwise, we will need to cancel your appointment until we are able to obtain one.
If the patient is under the Department of Children & Families custody, please enter “DCF, Social Worker Name & Phone Number” when you are asked to provide a guarantor.
Based on the type of visit you need, you may not be able to schedule with the provider you select. In that case, the first available appointment for your chosen visit type will appear. If you’re having any trouble completing online scheduling, please call us at 866.271.2280 to schedule or submit an appointment request.