If you would like to speak with a member of our Customer Resolutions Department, please call us at:

Pay a Bill

Welcome to the Connecticut Children’s free, online bill payment service.

For a faster and smoother experience, please be sure to have your patient statement and bank account or credit card information ready.

For assistance paying your bill online as a guest, view the Pay as Guest Family Guide

NOTE: we have updated the vendor used to collect online payments, therefore the screens you see to process your payment may look different than for previous transactions. Please review the instructions above.

You can also view, pay and schedule payment plans for your bill through MyChart. Paper statements are also available for download!
Login to MyChart

Paperless Billing

Connecticut Children’s will be moving to paperless billing. In an effort to deliver a more secure, convenient and eco-friendly way to view your bills, all patients with MyChart accounts will be switched to paperless billing starting September 1, 2023.

Paperless Billing FAQ

Paperless Billing Guide

Billing Questions:

To contact a customer service representative, call 860.837.6170 or email ccpatientbilling@connecticutchildrens.org

You can request information about the cost of a diagnostic test or procedure and our hospital’s quality ratings by contacting a financial counselor at 860.545.8086, option 1.

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