MyChart Already Registered? Log in to take advantage of your existing MyChart account. Login to MyChart *Note: A new law is making it easier for you to access your child's medical information in MyChart. Here's what's changing. New User? *Note: We encourage all teens ages 13 and up to activate their own account. Parents and caregivers can also activate an account as their proxy. A personalized activation link is needed to register for your new account. Request MyChart Access or enter your activation code here. Save Time and Stay Safe with eCheck-In and our Virtual Waiting Room Heading in for appointment with us? With MyChart, you can skip the front desk with our contactless eCheck-In process. Use eCheck-in (via MyChart) to check in to your child’s appointment virtually, up to 3 days in advance. You can also sign documents, confirm or update information, and pay copays from home using MyChart. Wait in your car instead of the lobby with our Virtual Waiting Room. The night before or the morning of the appointment you received a text, please text back to that message when you arrive at the parking lot. We’ll text you back with further instructions on when to enter the building! If you prefer not to wait outside, just let us know. Our waiting areas are set up for social distancing. Download Our App For Easier Access To MyChart! Connecticut Children’s Mobile App makes it easy for you to manage your child’s care, log into Video Visits, and more! Get the app: Apple App Store | Google Play Store Why Use MyChart? Manage Your AppointmentsSchedule or request your next appointment online, view details of your past visits and upcoming appointments, and more. Scheduling available for follow-up visits Ability to cancel appointments Driving/wayfinding directions available for clinics. Communicate Directly With Your Care TeamGet answers to your medical questions from the comfort of your own home! Send photos to your care team as well. (Not recommended for urgent needs.) Access Your Test ResultsPay by card or direct withdrawal, switch to paperless statement and download copies of past bills and payments. You also can save your credit card or account information for future use. Manage Your BillPay by card or direct withdrawal, switch to paperless statement and download copies of past bills and payments. You also can save your credit card or account information for future use. Request Prescription RefillsSend a refill request for any of your refillable medications. Some restrictions may apply. Request and View Medical InformationYou can now submit any requests for medical records electronically instead of via paper form. Visit the Documents Center under the patient’s ‘Health’ menu and follow the prompts to submit a new request. You can view visit summaries including medications, health problems, procedures and more. You can download a copy or send the information to other healthcare providers, all from one convenient activity. Appointment DetailsPrior to an appointment you can find details, including driving directions and pre-appointment tasks, on the visit details page. After your visit, find an electronic copy of the After Visit Summary provided by your doctor in the same place. Connecticut Children’s recommends that you sign up for a MyChart account when you schedule or check in for your next appointment. How to Activate Your Account: Activate over the phone when you schedule your next appointment. You will be sent an email to activate your MyChart account. Activate at the front desk when you check in for your appointment. Request an account online by visiting our MyChart website. How to Connect Multiple Accounts If you’ve been seen at more than one healthcare organization you likely have multiple health records. MyChart lets you pull all of your medical records together and view them in one place. This will enable patient families from our NICU at UConn Health Center to connect their account with their Connecticut Children’s account. Learn More. Frequently Asked Questions Who can use MyChart? Parents or legal guardians may request proxy access to their child’s medical information via MyChart. MyChart access to portions of the electronic health record is dictated by the age of the child and will be automatically removed at age 18. Teenage patients (age 13 and up) may request their own MyChart account in person at any office visit. No parental consent is required. Both parents and teens may have access for children under age 18. At age 18, patients may request their own MyChart account. There is no parental access to adult accounts at this time. Please refer to our General Terms and Conditions (en Español) for details. Note: each parent or guardian must sign up individually. My activation code/email expired – how do I get a new one?Call or stop by any of our locations, or call our Health Information Management department at 860.837.5780. I forgot my password – how can I reset it?You can reset your password or recover your username yourself as long as you have access to the email address associated with your account. Visit mychart.connecticutchildrens.org and click the link under the ‘Sign In’ button for the option you need. If you still need assistance, call 860.837.6500 to reach our MyChart support team. Why does it say ‘invalid personal information’?Make sure you are entering *your* date of birth and zip code, not your child’s or spouse’s. MyChart accounts are specific to each individual – even if you are accessing your child’s information you do so through your own MyChart account. If you are certain you have entered the correct information and still receive this error, please call your clinic or our Health Information Management department at 860.837.5780 so they can verify your information is correctly entered in our system. Who can I contact if I have questions?Please call 860.837.6500 for our MyChart support team. They are available 24/7 and are happy to assist. How can I access a copy of the full medical record?Visit our Medical Health Record page. Note: for urgent issues, call the health care provider’s office directly. MyChart is NOT for medical emergencies. Call 9-1-1 instead.
