Frequently Asked Questions
MyChart is available to:
- Patients 13 years of age or older
- “Proxies” (parents or legal guardians) of patients, generally until a patient turns 18 years old (sometimes longer)
Note: each parent or guardian must sign up individually.
Please call 860.837.6500.
Visit our Medical Health Record page.
Note: for urgent issues, call the health care provider’s office directly.
MyChart is NOT for medical emergencies. Call 9-1-1 instead.