Questions about MyChart? Please call

Frequently Asked Questions

MyChart is available to:

  • Patients 13 years of age or older
  • “Proxies” (parents or legal guardians) of patients, generally until a patient turns 18 years old (sometimes longer)

Please refer to our General Terms and Conditions (en Español) for details.

Note: each parent or guardian must sign up individually.

Please call 860.837.6500.

Note: for urgent issues, call the health care provider’s office directly.

MyChart is NOT for medical emergencies. Call 9-1-1 instead.

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