Get Ready for Your Urgent Care Video Visit! Follow these steps to connect with one of Connecticut Children’s pediatric experts on a web browser (laptop, desktop, tablet), the Connecticut Children’s app which includes MyChart, or the MyChart app. Web Browser: Download the MyChart mobile app (App Store, Google Play) or the Connecticut Children’s mobile app, and turn on push notifications. This alerts you when a provider is available. (You’ll also receive an email.) Test your device to ensure a smooth connection. If you’re having technical difficulties, call 860.837.6500. Click the eCheck-In button, above, to confirm a few details, including billing info for any copay. (Don’t worry: You won’t be charged until your visit actually begins.) *This step must be completed before your visit.* When a provider is ready for you, you’ll receive an app notification or email. Log in to MyChart and click “Appointment Details,” then “Begin Video Visit.” Need to cancel? Just click “Cancel Appointment” on the left or through the “Visits” menu item. Mobile App (Connecticut Children’s or MyChart): Turn on your app’s push notifications. This alerts you when a provider is available. (You’ll also receive an email.) Click the eCheck-In button, above, to confirm a few details, including billing info for any copay. (Don’t worry: You won’t be charged until your visit actually begins.) *This step must be completed before your visit.* When a provider is ready for you, you’ll receive an app notification or email. Log into the MyChart app and click “Begin Visit.” Need to cancel? Just click “Cancel Appointment” above or through the “Visits” menu item.
