Physician liaisons work to strengthen the relationship between Connecticut Children’s, our providers, and our community partners. We ensure our referring partners are fully educated with information about our world-class clinical programs, have knowledge of the new providers joining our team, and are informed of important hospital initiatives and expansion plans.

We foster an open line of communication with all partner practices and resolve any barriers or challenges they may face. 

Physician Resources

Connecticut Children’s staff is here to help referring providers obtain medical records regarding their patients for whom we have provided care. Safeguarding patient information is our priority. We limit the faxing of medical records to urgent circumstances only, and in some cases, signed disclosure authorization is required before we can provide the requested medical information.

To request information regarding your patients for whom Connecticut Children’s has provided care, please contact the specialty directly. A disclosure authorization form is not necessary.

Patient or Family Requests

If your patients or their parents would like a personal copy of their medical records, they will need to complete and return our Authorization to Disclose Protected Health Information form. For more information on how to patients and families can submit medical records requests, please visit the Medical Record Information page.

Inquiries regarding requests for access or release of protected health information should be directed to the Health Information Management department by calling 860.837.5780.

Connecticut Children’s is committed to meeting the following standards regarding physician callback response:

  • Routine Callbacks: We aim to call back referring providers by 5:30 pm the same day the call is received. 
  • Urgent Callbacks: We aim to call back referring providers within 15 minutes for urgent patient care issues.

We welcome your feedback. Please contact OneCall team at 1.833.PEDS.NOW (1.833.733.7669) to let us know how well we are meeting your physician callback needs.

The Referring Provider Advisory Board is a collaborative committee of community providers and Connecticut Children’s team members who meet quarterly to optimize the experience for a referring provider.

The Board works to identify key issues affecting a community based provider’s decision to refer or admit patients to Connecticut Children’s, and identify organization wide standards for access, communication, care coordination, co-management and customer service.

To learn more about the Referring Provider Advisory Board, please contact us physicianliaison [at] (via email).

Register your email address to receive occasional email notifications from Connecticut Children’s directly to your inbox. You will receive updates about new services, resources, events and other relevant information. Connecticut Children’s will continue to communicate with you via printed mailings and fax, depending on your preference.

Sign Up

It is important that Connecticut Children’s has the most up-to-date contact information for your practice.

We will occasionally reach out to you with news on updated processes, programs, services, and events.

Practice Updates   Physician/Staff Updates

Meet the Team

Katie Lowe, MBA

Manager of Physician Relations

Brooke Drum

 Physician Liaison

Amanda Fascendini

Physician Liaison

Headshot of Danielle Goncalves, a physician liaison at Connecticut Children's

Danielle Goncalves, MBA

Physician Liaison

Robyn Matloff, MD, MPH

Medical Director, Physician Relations

Sarita Singhal, MD

 Medical Director, Physician Relations

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Katie Lowe, MBA, Manager of Physician Relations

Katie joins Connecticut Children’s with over 15 years of sales and leadership experience within Women’s Healthcare. A proven leader and collaborative partner, Katie has dedicated her career to advancing new technology and testing methodologies to ensure best care for patients. Katie oversees the physician relations team that spans all of Connecticut, Eastern New York and Western Massachusetts. She earned her Master’s Degree from the University of Hartford and Bachelor’s Degree from Merrimack College. As a mom of three, she is especially excited to work for an organization focused on helping children and their families. She is looking forward to creating partnerships with local pediatricians, maternal fetal medicine specialists, practices and hospitals.

KLowe [at] (Email)

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Brooke Drum, Physician Liaison

Territory: Western MA, Windham County and Tolland County

Brooke is a lifelong resident of Connecticut with strong ties to the eastern part of the state. She joined the Department of Gastroenterology, Hepatology and Nutrition at Connecticut Children’s in 2013 and later was integral to the development and management of the OneCall department. Brooke brings more than 15 years of experience in many aspects of healthcare including legislation and technology, which offers our community partners a unique and beneficial skill set. As a mother of four—one of whom has had rare medical needs since birth—she is dedicated to the mission of Connecticut Children’s and knows firsthand the excellent quality, care and compassion they provide. She received her Bachelor’s Degree from Eastern Connecticut State University. Brooke is looking forward to continuing the relationships she cultivated while with OneCall and to creating new partnerships.

Bdrum [at] (Email)

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Amanda Fascendini, Physician Liaison

Territory: Hartford County, New London County and Middlesex County

Born and raised in Hartford County, Amanda joined Connecticut Children’s in 2019 with six years of healthcare experience and over a decade of customer service experience. She joins the physician liaison team after being with the Connecticut Children’s One Call department where she provided support and services to referring providers. She has a passion for building and maintaining relationships and staying connected in the local community. She received her Bachelor’s Degree from Central Connecticut State University and currently resides in Hartford County with her son. Amanda is proud to work at an organization dedicated to helping children and their families and is excited to continue to work with local pediatricians, practices, and hospitals to ensure that our children have access to the best care possible.

AFascendini [at] (Email)

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Danielle Goncalves, MBA, Physician Liaison

Territory: Litchfield County, Fairfield County and Eastern NY

Danielle joins the Connecticut Children’s team and brings over ten years of healthcare experience. In her current role, Danielle works to develop Physician relationships and promote Specialty services while addressing the needs of our customers – referring physicians and their office staff. Previously, as a Physician Liaison for Yale Medicine, Danielle was primarily responsible for growing referrals and accounts in Fairfield and Litchfield Counties. Danielle resides in New Haven County with her husband and three children. She has always had an interest in working with a Children’s Hospital and is truly looking forward to fostering relationships. Danielle received her master’s degree in Business Administration from Davenport University and bachelor’s degree from Northwood University.

DGoncalves01 [at] (Email)

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Robyn Matloff, MD, MPH, Medical Director, Physician Relations

Territory: Fairfield County, Eastern NY

As a Fairfield County resident and mom, Dr. Matloff enthusiastically joined Connecticut Children’s in 2018 to help expand services and access to expert pediatric care in Fairfield County. She is a practicing Pediatric Nephrologist with an expertise in Kidney Transplantation and Hypertension. She graduated from Tufts University School of Medicine in 2003 with dual degrees in Medicine and Public Health. She completed her residency training at Columbia University Medical Center and fellowship at the Mount Sinai School of Medicine. As the Medical Director of Physician Relations in Fairfield County, she is excited to work together with local pediatricians, practices and hospitals to ensure that the children of Fairfield County get the best possible care close to home.

RMatloff [at] (Email)

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Sarita Singhal, MD, Medical Director, Physician Relations

Territory: Western MA

Dr. Singhal joined Connecticut Children’s in 2019 as a Pediatric Gastroenterologist. She completed her general pediatric training at Southern Illinois University and her fellowship at Children’s Hospital at Buffalo. Dr. Singhal is board certified pediatric gastroenterologist and has expertise in treating various gastrointestinal conditions, with a special interest in Inflammatory Bowel Disease. She is excited to continue to work with pediatricians, practices and hospitals to provide access to expert subspecialists.

ssinghal [at] (Email)